Customer Service
Shipping / Info
General Policies
If you need gifts sent to multiple locations call our Gift Counselors at 1-800-982-3051.
We normally ship within 1 day from the time your order is received.
DURING THE SUMMER, WE RESERVE THE RIGHT TO SUBSTITUTE ITEMS OF GREATER VALUE FOR CHOCOLATES & OTHER PERISHIBLES. WE CAN SHIP WITH ICEPACKS FOR A SLIGHT ADDITIONAL CHARGE IF YOU REQUEST COLD PAK.
Shipping Policies
We offer the following shipping methods and delivery times:
Standard:
USPS
Shipping Charges
from 1 lbs to 4.99 lbs - $12.00
from 5 lbs to 9.99 lbs - $16.00
from 10 lbs to 14.99 lbs - $20.00
from 15 lbs to 19.99 lbs - $24.00
20 lbs and more - quote
» For shipments to Alaska, Hawaii and Puerto Rico an additional $30.00 freight surcharge per order will be added to the above charges.
» We presently cannot accept orders for shipment outside of the United States.
Gift Boxing/Wrapping and Cards
Please note that Gift Boxing/Gift Wrapping is available on selected items for a charge $2.00 per item.
One gift card per order is available free of charge.
Taxes
We collect state sales tax when the shipping address is in one of the following states:
State Rate
NY 8.625%
Credit Cards Accepted
Please note that we accept Discover, Mastercard, Visa.
Return Policies
Your money will be refunded on all unopened packages if returned within 10 days of purchase.