Customer Service

Shipping / Info


General Policies

If you need gifts sent to multiple locations call our Gift Counselors at 1-800-982-3051.

We normally ship within 1 day from the time your order is received.

DURING THE SUMMER, WE RESERVE THE RIGHT TO SUBSTITUTE ITEMS OF GREATER VALUE FOR CHOCOLATES & OTHER PERISHIBLES. WE CAN SHIP WITH ICEPACKS FOR A SLIGHT ADDITIONAL CHARGE IF YOU REQUEST COLD PAK.



Shipping Policies

We offer the following shipping methods and delivery times:

Standard:

USPS


Shipping Charges

from 1 lbs to 4.99 lbs   - $12.00 

from 5 lbs to 9.99 lbs   - $16.00 

from 10 lbs to 14.99 lbs  - $20.00 

from 15 lbs to 19.99 lbs   - $24.00 

20 lbs and more      -  quote  


 
» For shipments to Alaska, Hawaii and Puerto Rico an additional $30.00 freight surcharge per order will be added to the above charges.

 
» We presently cannot accept orders for shipment outside of the United States.



Gift Boxing/Wrapping and Cards

Please note that Gift Boxing/Gift Wrapping is available on selected items for a charge $2.00 per item.

One gift card per order is available free of charge.


Taxes

We collect state sales tax when the shipping address is in one of the following states:

 
State        Rate
    
NY            8.625%



Credit Cards Accepted

Please note that we accept Discover,  Mastercard,  Visa.



Return Policies

Your money will be refunded on all unopened packages if returned within 10 days of purchase.